
About Us
Oper8ix is a leading consulting firm committed to empowering financial institutions in Implementation, Upgrade, Developments, System Audits, System health check, Performance tuning and Post Implementation Support of Temenos T24/Transact system.

In today’s competitive banking environment, operational efficiency and system reliability are paramount. With Temenos T24/Transact at the core of your banking operations, ensuring its continuous, smooth, and optimized performance is critical to your success.
Our consultancy specializes in Temenos T24 Operate Services, providing a comprehensive suite of services that support the ongoing management, optimization, and evolution of your T24 environment.
Whether you are migrating to T24 or already live, our expert consultants are here to ensure your production environment delivers exceptional performance, scalability, and resilience.
Our Services
Our Temenos T24 Production Operate Services are designed to ensure that your T24 system is operating efficiently, securely, and in compliance with regulatory requirements. We provide expert support in every aspect of your production environment, from monitoring and performance optimization to disaster recovery and regulatory adherence
24/7 Monitoring & Support
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Proactive 24/7 monitoring of your Temenos T24 environment to detect and resolve issues before they impact your operations.
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Incident management and support, ensuring a rapid response to system alerts, reducing downtime and ensuring business continuity.
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Continuous health checks and system diagnostics, ensuring that your T24 platform runs at peak performance.
Performance Optimization
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Performance tuning and capacity management to ensure that your T24 environment can handle the increasing volume of transactions and workloads.
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Database optimization and query tuning to ensure fast transaction processing, reducing latency and improving the customer experience.
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Load balancing and system scaling to manage growing business demands effectively, ensuring minimal disruption during peak times.
Patch Management & Upgrades
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Timely deployment of software patches, updates, and fixes to keep your T24 system secure and up to date with the latest functionalities.
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Expert guidance through the upgrade process to ensure seamless transitions when moving between T24 versions, minimizing downtime and risks.
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Compatibility testing for new T24 modules, ensuring that new functionalities integrate smoothly with your existing environment.
Regulatory Compliance & Risk Management
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Ensuring your Temenos T24 environment remains compliant with local and international regulations, including AML (Anti-Money Laundering), KYC (Know Your Customer), and GDPR (General Data Protection Regulation).
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Regular audits and risk assessments to identify potential vulnerabilities in your system and implement preventive measures.
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Ensuring your T24 system is adaptable to regulatory changes and can quickly implement necessary adjustments to comply with new regulations.
Disaster Recovery & Business Continuity
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Designing and implementing robust disaster recovery (DR) and business continuity (BC) plans for your Temenos T24 environment.
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Regular testing of backup systems and failover mechanisms to ensure minimal service disruption in case of a failure.
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Support for cloud-based disaster recovery solutions, ensuring fast recovery times and high availability in critical production environments.
Incident Management & Root Cause Analysis
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Comprehensive incident management, tracking issues from detection through resolution and providing detailed root cause analysis.
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Continuous improvement programs based on insights from incident reports, ensuring recurring problems are prevented, and operational stability is achieved.
Why Choose Us
Expert Business Advice
Our consultancy provides unparalleled expertise in managing and optimizing Temenos T24 production environments, bringing years of specialized experience to your institution
Deep Expertise in Temenos T24
With years of experience working with the T24 platform, our consultants have an intimate understanding of its inner workings and are able to troubleshoot, optimize, and support every aspect of your production environment.
Proven Track Record
We’ve helped many financial institutions manage and optimize their T24 systems, reducing downtime, improving performance, and ensuring compliance with all regulatory requirements.
Tailored Services
We offer customized solutions designed to meet the unique operational needs of your bank, ensuring that our services are aligned with your business goals and objectives.
Operational Resilience
We help ensure that your Temenos T24 environment is resilient, minimizing disruptions and guaranteeing the continuity of your banking services.
Cost Efficiency
Our services allow you to reduce operational costs by optimizing your T24 environment and leveraging our managed services for round-the-clock support without the need for additional in-house resources.
Our Approach
We follow a structured, collaborative approach to ensure the ongoing success of your Temenos T24 production environment:
Discovery & Assessment
We conduct an in-depth review of your current T24 environment to identify areas for optimization, potential risks, and improvement opportunities.
Tailored Solution Design
Our team designs a custom plan that addresses your unique operational requirements and goals, including performance optimization, compliance, and security.
Implementation & Support
We execute the plan, ensuring that changes are smoothly implemented, and we provide continuous support and monitoring to guarantee system stability.
Continuous Improvement
We provide ongoing optimization, keeping your T24 environment aligned with evolving business needs, industry best practices, and regulatory requirements.
